VoIP

Many small businesses are still not aware that there is no reason to stick with the traditional phone systems any longer. Instead, there is every reason to switch over to a VoIP (Voice Over Internet Protocol) telephony setup.  With VoIP, you save money while increasing productivity, convenience, and usability features.  Sound too good to be true? This is one area where advantages are not exaggerated, and all roads lead to choosing VoIP.

Here are explanations as to why a small business should make the move to VoIP, right here, right now. (And don’t just listen to us – everyone says go for it – Forbes, Bloomberg Business Week, Enterpreneur Magazine – you name it.)

Why VoIP?

1. Cost savings. VoIP is run over the Internet, meaning no need for laying telephone lines. Savings are usually between 25-50% of traditional phone line costs.

2. Choose your area code. Since VoIP is via run via the Internet, you can choose whichever area code you wish, appearing to be based in Miami when you’re really in Boise.  

3. Roam around freely. For years, Yellow Pages slogan was, “Let your fingers do the walking.” Well with VoIP, you can let your phone number itself do the walking. The internet platform allows you to access your phone number to make and receive phone calls via your mobile device be it smart phone, tablet or laptop.

4. Expanded usability.

a) Conference calling & group chat. VoIP works virtually, so arranging a group chat, video chat, or even multi-way calling is configurable

b) Rollover. You can configure your voicemail to be sent as audio files or dictation to your email inbox. Likewise, you can avoid missing calls in the first place by configuring your VoIP calls to ring on your cell phone or a landline.

5. Improved technology means no more hesitations. Sometimes, a small business owner will hesitate on VoIP because of two reasons:

a) The phone quality is worse than on landlines, or
b) They’re afraid there won’t be a backup plan in case of an electrical or internet outage.

Thankfully, the VoIP technology has reached the point that these two previous worries have now become myths: Voice quality is on par with traditional telephony lines, and backup telephony systems can be put into place, such as via cellphone internet connections, and/or having a simple landline setup. The world now relies in internet, so if it goes down, it is an emergency that gets handled with alacrity.

While the VoIP advantages are clear as day, it’s important to have your VoIP installed professionally, taking into consideration your specific small business workflow needs. We at CTO Telecom are focused on providing the most robust and supported VoIP setup for small businesses by arranging consultations to determine how to most suitably arrange for your company. As a virtual operation, our sales and support staff are located throughout the US, and our staff and partners provide local representation and support in Texas, Arkansas, California, Missouri, Ohio, Indiana, Kentucky, North Carolina, Virginia, West Virginia, Maryland, and Florida. Feel free to contact us for more info.